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Contact Numbers

01377 272 044
01482 679 898

12 Step Carpet Cleaning Process

Step 1: Pre-Inspection
Our technician will walk through your home with you to visually inspect the carpet.  He will identify potential permanent stains and give you an evaluation of expected results.

Step 2: Commercial Power Pre-vacuuming
Dry soil is removed by a thorough vacuuming with a professional, commercial strength vacuuming system, including lifting and combing of pile.  To include hand vacuum finishing of stairs/edges.  Removing dry soil is one of the most important steps in cleaning.  A study revealed that a 9x12 carpet can hold up to 87 pounds of soil without actually looking dirty.

Step 3: Furniture Moving
Our regular pricing includes moving sofas, chairs and tables, in accordance with Confirmation of Booking information and Terms and Conditions.  One of our consultants can quote the exact cost for moving heavier pieces.

Step 4: Carpet Pre-conditioning
A preconditioning agent is applied to break down traffic area soil and general spots for more thorough cleaning.  The preconditioning solution is specially selected based upon the fiber content and construction of your carpet, as well as the soiling and environmental conditions.  A professional carpet groomer is used to further loosen the soil.

Step 5: Pre-spot
Difficult spots are pre-treated with special solutions to increase chances of removal.

Step 6: Soil Extraction and Rinse
The carpet is then thoroughly rinsed with our Vehicle Mounted Heavy Duty extraction cleaning system.  This powerful extraction system removes the soil, the preconditioning solution and any residues from previous cleanings.

Step 7: Post Spot and Stain Treatment and Removal
Any spots or stains still remaining will get extra treatment with our many specialty spotting solutions.  All stains will be treated with our exclusive 2 step stain treatment program which eliminates many stains that other cleaners will tell you are permanent.  If we do not get the stain out with this process, there is nothing that will remove that stain!

Step 8: Post Grooming
Your carpet is groomed with a professional groomer so that the pile of your carpet is standing tall when we leave.  Post grooming helps the carpet pile dry faster and in the right position.

Step 9: Stain and Soil Resistance Treatment
We will apply Promite carpet protector to provide your carpet with the highest level of stain resistant protection available.  This carpet mill recommended treatment will also help your carpet resist soiling and stains from water and oil based spills and soiling.  It will also make subsequent vacuuming quicker and more efficient.

Step 10: Speed Drying
High velocity air movers are placed on the carpet immediately after cleaning to promote faster drying.

Step 11: Post Cleaning Inspection
Our technician will walk through your home with you to point out the cleaning results to make sure that you are completely thrilled with the job.  If you are not completely satisfied with your PREMIUM cleaning package, we will re-clean areas of concern.

Step 12: 18 Month Spot & Spill Cover
Accidents always happen, when you’ve just had something cleaned.  Have peace of mind with our 18 Month Spot & Spill cover, Plus, FREE Spot Lifter worth £12, exclusive to this package only.

Natural Stone Cleaning from Alastair Elgey
Spot Lifter from Alastair Elgey
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Alastair Elgey 12 Step Cleaning Process
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® 2008 Alastair Elgey Cleaning Specialists

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